German Speaking Client Success Manager (remote)

Responsibilities

Convert Leads to Clients
Retain/Upsell Clients
Communicate with clients (calls, chats, e-mails) in accordance with the existing high-quality standards
Coordinate efforts with all the adjacent departments
Report regularly to the head of the department

Requirements

Native or Fluent German
Fluent English (Upper Intermediate or higher)
Experience in Fin-Tech or Crypto
Phone sales experience
Knowledge of Blockchain and Cryptomarkets